REPIVO terms and conditions

1. Who we are

REPIVO is operated by Novogroup Systems S.R.L., registered with the Trade Register under J31/66/2023, tax identification number (CUI) 39736070. If you have questions, write to us at [email protected].

2. What REPIVO is

REPIVO connects the machines in the gym to a training app. A REPIVO tag, with a QR code and NFC, is placed on the machine. When you scan it, you see the machine, the matching exercises and your last session, and then you log your sets. Gyms use the REPIVO portal to set up their machines, receive reports and send announcements, and coaches use it to work with their clients.

REPIVO does not replace your gym membership, access control or the gym's rules. Those remain between you and your gym.

3. The website and the demo form

The site presents REPIVO in good faith. Its content and submitting the form are not a firm offer and do not create a contract on their own. Features, price and availability for a gym are confirmed through a direct conversation and through the accepted offer or a separate agreement.

4. The member app

• The app is free for members. There are no in-app payments.
• You can use it without an account. If you want your history on another phone too, you sign in with Google, Apple (on iPhone) or an email link.
• Take care of your phone and of access to the email, Google or Apple account you sign in with. If you notice unauthorised use of your account, write to us.
• REPIVO is not intended for people under 13.

5. Training and safety

REPIVO helps you log and follow your workouts. It is not a medical service and does not replace the advice of a doctor or a qualified coach. The exercises, images and suggestions in the app are for information only.

Choose weights that suit you, use the machines according to the gym's instructions and stop if something is not right. The condition, settings and safety of the machines are the gym's responsibility. A report sent from the app reaches the gym team, but it does not replace telling the staff when there is an immediate danger.

6. REPIVO tags

Tags are placed by the gym on its machines and contain only a web address. Please do not peel them off, damage them or try to rewrite them. If a tag is missing or not working, you can report it from the app.

7. Coaches

If you accept a coach, they see the data described when you accept and in the Privacy policy. You can stop sharing or end the relationship at any time from the app. The advice and programmes sent by a coach are the coach's own; REPIVO provides only the tool.

If you are a coach, you use clients' data only to train them, you respect their sharing choices and you do not use the data for other purposes. Independent coaches can have a monthly REPIVO subscription, paid through Stripe, which they can stop from the subscription settings.

8. For gyms

• The portal is intended for gyms that have an agreement with REPIVO. The owner receives access from REPIVO and can then invite their team.
• The commercial conditions, meaning the price, the initial package with the 90-day Founding period, the monthly subscription, tag delivery and refunds, are those in the offer accepted in the portal or in the signed contract. If the accepted offer says something different from these terms, the offer takes priority.
• Payment is by card, through Stripe, or by bank transfer on an invoice. The subscription can be cancelled at any time, effective at the end of the paid period, with no annual commitment.
• If a payment fails, we notify the gym and a 7-day grace period follows. After that, active features are suspended until reactivation, and the overdue amount remains due.
• When the collaboration ends, tags no longer open new features, the materials stay with the gym, and the portal stays accessible as a historical archive for 12 months, with export. Each member's history stays in their own account.
• The gym is responsible for its team's accounts, for the content it publishes (logo, photos, announcements) and for the condition of the machines. Uploaded photos should not show people who have not given their consent.
• The gym receives scan statistics and reports about its machines, not members' workouts. For the data in the app, REPIVO is the data controller.

9. What you publish through REPIVO

Reports, suggestions, shared routines, announcements, logos and photos remain the property of those who create them. You give us permission to keep and display them where you chose, for as long as needed for the service: for example, the report to the gym or the announcement to the members who follow the gym. Do not publish anything illegal, offensive or that infringes someone else's rights.

10. Fair use

You may not try to access anyone else's data, harm the security or operation of the service, generate fake scans, copy content automatically or send abusive or bulk messages. We may limit or suspend an account that breaks these rules, after warning you where possible.

11. Intellectual property

The app, the portal, the texts, the visual identity, the trademarks, the exercise images and the other REPIVO materials are protected by intellectual property rules. You can use them for what they are made for, but you cannot copy, adapt or redistribute them without permission, except for uses allowed by law.

12. Availability and changes

We do our best to make REPIVO work well, but we cannot guarantee it will work without interruption. We may improve, change or withdraw features. When a change significantly affects you, we tell you in advance.

13. Liability

We are liable for what is our responsibility, within the limits of the law. We are not liable for the condition of the gym's machines, for coaches' advice or for interruptions caused by external providers or by situations we cannot control. Nothing in these terms limits your consumer rights or any liability that, by law, cannot be limited.

14. Ending use

You can stop using REPIVO at any time and delete your account in the app. All the steps are on the Delete your REPIVO account page. For gyms, ending follows the accepted offer or the contract.

15. Changes to the terms

When we change something important, we update the date above and, if the change concerns you, we tell you in the app or by email before it takes effect.

16. Governing law

These terms are governed by Romanian law. We first try to resolve any disagreement together; if we cannot, it is settled by the courts competent under the law. If you are a consumer, you can also contact the National Authority for Consumer Protection.

17. Contact

You can send questions, reports and requests about personal data to [email protected].